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NewHair by Paula Young

January 9th, 2007 | Comments Off | Posted in 3/4 wig, Chanel, New Products, NewHair, Paula Young, buying online, fall

I just found my way to a uniquely, interesting and new product over at Paula Young. I describe it as a kind of notch wig - instead of there being monofilament or lace at the front part, there is a gap instead where your own hair part shows through. Paula Young calls it NewHair and they have about five different styles like this. I chose a Chanel, which happens to be a fairly popular mid-length choice as a full wig. I didn’t like though that the full wig Chanel seemingly sports permatease and no monofilament part, so the NewHair Chanel was thus a better choice to try!

The NewHair Chanel is a bit tricky to put on properly at first, but becomes easier with practice. It incorporates the 3/4 wig fall’s front and back nape attachment combs, the front comb being located just a bit in front of the crown. And then there are clips to attach on each side of the “notch” gap. Getting 2 combs and 2 clips to sit just so on the head for a left part (as the NewHair Chanel has) does wind up being a bit of a balancing act! Once everything is in place, you then take your own hair, and again much like a 3/4 fall, comb it over the edges of the notch to blend and camoflauge.

Overall, it works out pretty well! Falls are often so obvious because there exists a single straight edge which delineates the wig hair from your own. I find that this NewHair line gets around that while still providing the ability to reveal your own hair part. A very handy feature! If your own hairline is robust enough, I would recommend giving the NewHair line a try.

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Paula Young customer service

November 27th, 2006 | Comments Off | Posted in Paula Young, Sharinanne, bad service, buying online, wigs

You know what - I’m fairly convinced now that there are a few online wig order companies that need to better get with the times.

Here’s the latest quirk, courtesy of Paula Young wigs. So last Sunday, 4 days ago, I made an online order and two things were off. First I got a shopping total that indicated I’d been charged about $10 shipping, despite the website proclaiming free shipping on all orders. And then I made the mistake of slipping the wrong thing into my shopping basket. I realized my mistake not long after finalizing the order, but I figured that by communicating with the company immediately I could correct this - I had meant to choose another item for the same price so all that was necessary was a simple order substitution and no need to change my credit card charge (except for that unanticipated shipping extra). You know how it goes with most online companies - you make an order online but if you make a mistake you can still email customer service or call to make a change before the order gets shipped. We are human beings after all and things go awry online.

So I fired off an email to Paula Young’s customer service only an hour after my online order about my problems with the unexpected shipping charge and the wrong item I put in my order. Well I hear nothing whatsoever until today (4 business days later) I finally get an email response that says “We apologize that the order was shipped before we could remove the shampoo. The shipping was removed when we downloaded your order.” Shipping charge corrected, but what about the wrong item I notified them about 4 days ago?! So I call customer service at Paula Young, and guess what? The rep I spoke too says the order has not shipped - it’s sitting in the system waiting to get filled…only get this, they can’t (or won’t) change my order at all. And this is for a non-wig accessory mind you, so it’s not like they are acquiring or making a wig for me overseas. Basically this is just an electronic order on its way to their warehouse, and they are unable or unwilling to make a simple product exchange for me because their system supposedly does not permit changes after the order is made online, according to the rep. I guess Paula Young’s excuse to the customer to cover up this weirdness is that the order has already shipped. Nice try, but your rep told me it hadn’t even been packed yet and that I shouldn’t expect it to arrive for another few weeks. Puh-leeze! I’m not amused, nor do I relish getting an item I didn’t want some weeks from now, knowing that you insisted packing it after I expressed twice beforehand that I didn’t want it.

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Ebaying my way to more wigs

May 6th, 2006 | Comments Off | Posted in Mane_Options, buying online, ebay, wig stores, wigs, women

Alright, I’m going to kvetch a little right now. So I have been striving to sharpen my ability to win wigs on ebay. I had heard all these great stories about gals snapping up name-brand wigs for little money and I so have wanted to join the party massively! Only, fate has been only partially fortuitous. For awhile, I only managed to win one brand-name wig which when I received it was kind of on the dry side and with snarls professing that it had gotten some wear despite the seller’s assertion of it being barely used. That goes with the territory of buying wigs on ebay you know - most buyers aren’t going to detect how new wigs are.

Now first off, let me say that I think I got hooked on the whole ebay bandwagon far too late in the game. I wasn’t an early adopter of ebay in the late 90s when the items were probably priced at what I’d consider a steal. I only really ever previously used ebay to get shoes economically - it just so happens that I have unusually sized feet so anything in my size is guaranteed to have the fewest bidders! Hurrah!!

Well, I thought I’d be clever with wigs as well and do a thorough combing of all those overlooked bargains. Only thing is…one, I’m hardly the only lady on ebay with a hawkish eye for good wigs. And the thing of it is, I find it so exhausting sorting through results I pull up. If I search on a particular brand, I pull up all kinds of crap, including professional storefronts that just happened to embed a bunch of brand names in their item descriptions, seemingly just for the helluva it. Honestly, I would just love an option to ban certain sellers from my ebay results - have you noticed how it’s possible to include favored sellers, but to never exclude those you don’t fancy? Yes, so with every search I was taking I’d come up with gazillions of entries with fancy pictures of wigs displayed on beautiful mannequin heads. These are not the wigs I want though! These are essentially costume wigs that are bid up to outrageous prices - the kind that look best staying on that pretty mannequin and aren’t practical for realistic wear.

Anyway I finally refined my searches over the weeks. The trick of it for me is to separate each brand name into a specific saved search and then furthermore, to get rid of those pesky cheap costume wigs, I furthermore set a low highest price level. And then when I punch up my personalized searches, I really look for icons that don’t display the wig on a mannequin or wig head. This is because I want someone personally selling the wig that didn’t suit them, and not someone who is looking to sell multiple wigs at a substantial profit…yes, I tend to be a cheapskate on ebay, but I think that was the charter intention.

In this way I have been able to siphon out some good deals, the killer though is that I am not the only one who bids up the price in the few remaining seconds. And this is where I have learned the hard way, how necessary it is to have an auction sniping tool which automatically places a bid at the very last second possible.

In summary…it’s still easier for me to get shoes on ebay at the price I want as opposed to wigs. In my opinion, scouting appropriate wigs and then getting the winning bid in at the very last second possible is a rather strenuous timesink. I still can’t resist having a go at it, but I think I have more luck hunting bargains on wig sellers online shops, quite apart from ebay. Still…I know there are some people out there who are having a field day scooping up bargain wigs, and I really want to know however they find the time to do so much snatching up! If only they’d stop stealing my potential bargains!!

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